If you live in Texas, you know how quickly a bright blue sky can turn stormy—and how fast the power can flicker out. When that happens, your first call shouldn’t be to your electricity provider—it should be straight to your local Transmission and Distribution Utility (TDU). Here’s why that matters, and how 4Change Energy can still help you weather the storm.
1. TDUs Handle the Power Lines—and the Outages
During severe weather, power outages are typically caused by downed lines or damaged infrastructure—and that falls under the responsibility of your TDU. Whether it’s Oncor, CenterPoint, AEP, TNMP, or Lubbock Power & Light, their crews are the ones on the ground restoring electricity and keeping you safe.
2. Fastest Service = Direct Contact
Want your lights back ASAP? Reach out directly to your TDU as soon as the power dips:
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Oncor: 888‑313‑4747
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CenterPoint: 713‑207‑2222 or 800‑332‑7143
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AEP Texas: 866‑223‑8508
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TNMP: 888‑866‑7456
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Lubbock Power & Light: 806‑775‑2509
They have the fastest timeline and best insight into when power will be restored.
3. 4Change Energy: Your Support, Not Line Crew
At 4Change Energy, we don’t manage the physical power lines—but we’re still here for you during storms. Our Support Center is ready to help with account questions, billing concerns, weather tips, and updates. If you’ve settled your bill and still have an outage, that’s a signal it’s time to call your TDU first.
4. Know Who to Call, Be Prepared
To get the fastest help:
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Check that your bill is paid and your outage isn’t an account issue.
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Call your TDU directly—they’re the experts at restoring service.
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Reach out to 4Change Energy if you have questions about your plan, payments, or need help navigating your options.
Keep our Support page handy for all the TDU numbers and contact details you need.
Bottom Line
When Texas storms hit, don’t wait. Skip to the source—call your TDU first. While they fix the lines, we at 4Change Energy are here to support your account and keep you informed.
Stay safe, stay prepared, and remember—you power through storms better when you know who to call. ⚡
Looking for more storm‑ready tips or help with your account?
Visit our Support page anytime or call our team at (855) 784‑2426. We’re with you, rain or shine.
Jackson Ralston
4Change Energy
Jackson Ralston has worked in the Texas electricity industry for over 8 years, helping customers better understand their energy choices. He’s passionate about making electricity simple, affordable, and accessible for busy families and households across the state. When he’s not writing or working on energy content, you’ll find him keeping up with the latest trends in customer-focused technology and service.