Choosing an electricity provider isn’t just about rates—it’s about reliability, transparency, and how you feel when you call with a question. We’ve gathered just a few of the thousands of reviews from everyday Texans to share what people love—and where we’re aiming to improve.
Why Customers Love Us
1. Lower Rates & Charitable Giving
Lesa R. says, “The prices are amazingly low compared to my last provider and I love the charity component!” Corey M. adds, “It truly makes being a single full time father easier.” These reviews show our low rates help families breathe easier—plus, our community donations hit home with what matters most.
2. Transparent, Predictable Billing
We hear from customers like Karen J., who says her monthly bill is now a third of what it was before. Simeon B. puts it simply: “I like that it’s cheap AND green!” With upfront pricing—no hidden fees—families know exactly where their money’s going.
3. Friendly, Supportive Service
Savannah S. describes our customer support as “excellent,” while Adrienne B. shares a powerful moment: after a family emergency, she got a gentle “no worries” email—not a penalty notice. That’s exactly the compassion we want to offer when real life gets messy.
Trusted, Recognized, and Growing
With over 13,000 reviews, we’re proud of our 5 star reviews across Google, Texas Electricity Ratings, and ChooseTexasPower.org. Awards like “Most Trusted Provider” and high NPS scores from Escalent consistently remind us there’s no finish line in customer care.
Why This Matters for You
• Budget peace of mind—with transparent, low-cost plans.
• A company that gives back—because energy bills shouldn’t just serve wallets, but communities.
• Real people who care—ready to help when life throws a curveball.
Ready to Join the Conversation?
If you’re considering a switch or just checking in, come see what other Texans are saying—and why so many of them stay year after year. All our plans are easy to review, enroll in, and manage online or through our app.
Visit 4ChangeEnergy.com to get your rate and see why we’re more than just electricity. We’re energy—with heart, and real results.
Jackson Ralston
4Change Energy
Jackson Ralston has worked in the Texas electricity industry for over 8 years, helping customers better understand their energy choices. He’s passionate about making electricity simple, affordable, and accessible for busy families and households across the state. When he’s not writing or working on energy content, you’ll find him keeping up with the latest trends in customer-focused technology and service.